Shipping & Postage
Fibre4U only delivers to the Republic of Ireland and The United Kingdom. €5.00 postage fee applies to all orders under €50, free shipment for orders over €50. We use AnPost for delivery.
Products will only be shipped after full payment has been received.
Out of stock items will be delivered separately within 15 working days.
It is mandatory to provide us with your correct postal address and phone number during your registration, this information will be given to AnPost who will deliver the products to you. Fibre4U do not take any responsibility for the parcel if the address or phone number provided by the customer was incorrect and the products cannot be delivered or delivered late for this reason.
Our return policy lasts 3 days. If 3 days have gone by since you receive the product, unfortunately we can’t offer you a refund. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returned items that have been soiled, damaged and items will be returned to sender immediately.
If the product you received is faulty / damaged / or missing please contact us within 7 working days after receiving them and we will replace it. Proof of purchase, proof of damage (photo) must be available for our request.
If you are looking to return a faulty or incorrect item, please send us an email to firstname.lastname@example.org and we will have that sorted for you. To complete your return, we require a receipt or proof of purchase. To return your product, you should send it to our premises: 23 Park Drive Gove, Dublin 15, Castleknock, D15P528, Co Dublin, Ireland.
Changes to Delivery & Returns Policy You can review the most current version of the Delivery & Return Policy at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Delivery & Return Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Delivery & Return Policy constitutes acceptance of those changes.